Who it is for
Homeowners with a stain, a drip or a missing tile; landlords who need a defect closed out quickly with paperwork; buyers and sellers dealing with a survey retention; commercial owners keeping a building operational.
Services · Roof Repairs & Maintenance
Roof Repairs And
Maintenance In Morden,
Surrey And London
Leaks traced back to what is actually causing them, not patched where the stain appears. You get the cause photographed, the fix priced in writing, and a repair that holds through the next storm.
Free survey for homeowners · Repairs priced before we start · £1,000,000 public liability cover
Roof leaking right now?
We run 24/7 emergency cover. A £150 call-out gets a roofer to the property to make it safe and stop the water, with the repair priced before any further work.
Call 07808 839833Emergency line answered day and night
60+ years of family roofing knowledge
£1,000,000 public liability cover
24/7 emergency call-out available
Rated by homeowners on Google
- Free
- Survey for homeowners
- 60+ yrs
- Family roofing knowledge
- £1m
- Public liability cover
- 24/7
- Emergency cover available
- In-house
- Crew trained on our sites
Overview
Repairs that fix the cause, not the symptom
Most roof repair work is diagnostic before it is physical. Water rarely enters where it appears: it runs along a batten, down a rafter, across a ceiling joist and drops through a light fitting three metres from the actual defect. A repair that starts at the stain and works upwards is guesswork. A repair that starts on the roof, in the loft, and with the weather patterns you have described is a diagnosis.
We repair slipped and cracked tiles and slates, nail-sick slate slopes, cracked and dropped ridge and hip mortar, failed valley linings, perished flashings at chimneys, parapets and abutments, blocked or broken gutters and outlets causing overspill, and blistered or split flat roof coverings. We also carry out planned maintenance for landlords and commercial owners who would rather inspect annually than react at 2am.
Repairs are priced before they are carried out. You will be told what is wrong, what it will cost to fix, and — just as importantly — whether the roof is far enough through its life that repair money would be better spent on replacement. If a repair will do, we will say so.
When it is needed
After high winds, after prolonged driving rain, when a ceiling stain grows, when mortar debris appears in the gutters, when daylight is visible in the loft, or annually as planned maintenance before winter.
Why professional help matters
Roof access is where most DIY roof injuries happen, and a misdiagnosed leak costs more than the original repair because the water keeps running while money is spent on the wrong thing.
What you get in writing
Photographs of the defect, a written price for the repair, and an honest assessment of how much life is left in the surrounding covering so you are not repairing a roof twice.
What Goes Wrong
Why a small leak stops being small
Water is patient. A defect the size of a hand can soak a rafter for a year before anything is visible in the room below, and by then the cost has moved from roofing into plastering, decorating and joinery.
Rot spreads along the timber, not down
A wet rafter carries moisture into the wall plate and the joist ends. What starts as a £200 flashing repair turns into structural timber work once the wood has softened.
Ceilings and decoration go next
Plasterboard holds water until it does not. Replacing and redecorating a ceiling routinely costs more than the roof repair that would have prevented it.
Mortar failure accelerates
One dropped ridge tile exposes the bedding either side of it. Wind gets under the next one, and a single-tile job becomes a full ridge re-bed after one bad winter.
Insurance and sale complications
Damage from a defect you knew about and left is a difficult insurance conversation, and an unresolved leak on a survey delays or reduces an offer.
Common mistakes we are called to fix
- Sealing the visible entry point with mastic or spray coating so the water simply finds the next route.
- Accepting a 'while we're in the area' offer from someone who knocked at the door.
- Going up a ladder in wet weather to check a slipped tile.
- Painting over a ceiling stain and treating that as the repair.
- Replacing gutters when the actual overflow is a blocked outlet or a failed valley.
How It Works
From first call to
a guaranteed finish
- 01
Inspection
Roof and loft are both checked. We look at the covering, the felt, the timbers and the run of the water, and we ask when and in what weather the leak shows — driving rain from one direction points somewhere very different to steady rain.
- 02
Diagnosis
We identify the actual point of entry, photograph it, and explain why it is failing. If more than one defect is contributing, you get all of them rather than the first one we found.
- 03
Written price and decision
The repair is priced before it starts. Where the surrounding covering is near the end of its life, you get the honest comparison between repairing now and putting the money towards a new roof.
- 04
Repair execution
Work is carried out with proper access, matching materials wherever possible, and hand-dressed lead where flashings are involved. Debris is cleared from gutters and the ground before we leave.
- 05
Verification and completion
The repair is checked, the loft is re-checked for any second entry point, and you are shown photographs of the finished work. If the leak returns from the same defect, we come back.
What You Get
The outcome you are
actually paying for
Fixed first time
Diagnosis on the roof and in the loft means the money goes to the defect that is actually letting water in.
Fast response
Most enquiries get a same-day response during opening hours, and 24/7 emergency cover is available when water is coming in now.
Damage limitation
Catching a failed flashing early keeps the cost inside roofing and out of plastering, joinery and insulation replacement.
Honest economics
If the roof is past economic repair we tell you before you spend, rather than selling three repairs and a replacement in the same year.
Proper leadwork on flashings
Chimney and abutment repairs are dressed and welded by roofers who do lead every week, not sealed with mastic to get through the season.
Insured, trained crews
£1,000,000 public liability cover and labourers trained on our own sites to the standard Mark and his grandad set.
In Detail
The repairs we carry out most often
London and Surrey housing stock has recognisable failure patterns. Knowing them shortens diagnosis and stops money being spent on the wrong slope.
Slipped, cracked and nail-sick tiles and slates
Individual slips are usually a fixing failure rather than a covering failure — nails corroded, batten split, or a tile lifted by wind and never re-seated. These are replaced with matching units and refixed properly, including clipping where exposure demands it.
Nail sickness is different: when the fixings across a whole slate slope have corroded, slates slip in ones and twos indefinitely. At that point repeat repairs stop being economic and a re-slate or re-roof is the honest recommendation.
Ridge, hip and verge mortar
Mortar-bedded ridge and hip tiles were standard for decades and have a service life measured in years, not decades. Cracked bedding lets wind under the tile and water into the roof space at the highest point, where it runs the furthest before showing.
Where the covering has life left, ridges and hips are stripped, cleaned and re-bedded, or converted to a mechanically fixed dry ridge system that does not depend on mortar at all. Verge repairs follow the same logic.
Flashings, valleys and chimney abutments
Chimney stacks are the single most common source of persistent leaks in Morden and the surrounding boroughs. Front aprons, stepped side flashings, back gutters and the pointing above them all fail at different rates, and a stack that has been repaired repeatedly with mastic usually needs the lead redone properly.
Valleys concentrate the water from two slopes into one line. Lined in lead or a proprietary system, they fail at laps, at nail holes, and where debris has been allowed to dam. Valley repairs include clearing and checking the run, not just replacing the failed section.
Flat roof and rainwater goods
Blisters, splits at upstands, failed outlets and ponding on felt, EPDM, single ply and GRP are repaired where the covering has life left and replaced as a system where it does not — a patched flat roof that is generally perished is money spent twice.
Gutters, outlets and downpipes are checked as part of any leak diagnosis. Overspill at an eaves gutter soaks the wall head and mimics a roof leak convincingly, and it is cheap to rule out.
Planned maintenance for landlords and commercial owners
An annual inspection before winter — clearing gutters and valleys, checking flashings, refixing anything loose and photographing the condition — costs a fraction of the reactive call-outs it prevents and gives managing agents a documented record.
For commercial buildings, maintenance is scheduled around occupancy so access does not interrupt trading, with a written condition report after each visit.
Where we repair
From our Morden base we cover Greater London, Surrey, Kent, West and East Sussex, Hampshire, Reading and the Isle of Wight, with the bulk of repair work concentrated in and around south-west London and Surrey.
Where We Work
Based in Morden,
covering London and
the South East
- London
- Greater London
- Surrey
- Kent
- West Sussex
- East Sussex
- Hampshire
- Reading
- Isle of Wight
Questions
Roof Repairs & Maintenance
questions we get asked
If your question is not here, call 07808 839833 and speak to a roofer rather than a call centre.
How much does a roof repair cost?
It depends entirely on the defect and the access required — a single slipped tile and a rebuilt chimney flashing are different jobs. The survey is free for existing homeowners and the repair is priced in writing before we start, so you decide with the number in front of you.
How quickly can you come out?
Most enquiries get a same-day response during opening hours, Monday to Sunday, 9am to 5pm. If water is coming in right now, we run 24/7 emergency cover with a £150 call-out.
Is the survey really free?
Yes, for existing homeowners. A pre-purchase survey on a property you are buying is £150, and that £150 comes off your quote if you go ahead with work after purchase.
How long will the repair last?
A correctly diagnosed and properly executed repair on a roof with life left in it should last for the remaining life of the surrounding covering. Where that is not true — a nail-sick slope, a generally perished flat roof — we will tell you before you spend the money.
Can you find a leak that nobody else has been able to?
Usually, yes, because we look at the roof and the loft and work backwards from where the water is running rather than where it is dripping. Bring us the history of previous attempts; it narrows things down quickly.
Do you repair flat roofs as well as tiled roofs?
Yes. Felt, EPDM, single ply and GRP fibreglass are all repaired and, where they are past it, replaced as full systems with a 15-year guarantee.
Do you work on commercial buildings?
Yes. Commercial repairs and planned maintenance are scheduled around occupancy so the building keeps operating.
Are you insured?
Yes. We hold £1,000,000 public liability cover and details are provided with every quote.
Will you tell me if I need a new roof instead?
Yes, with reasons and photographs. Repeat repairs on a roof at the end of its life are the most expensive way to buy a new one.
Do you cover areas outside Surrey?
We work across Greater London, Surrey, Kent, West and East Sussex, Hampshire, Reading and the Isle of Wight from our base in Morden.
Free Estimate
Get the leak diagnosed properly
Free survey for homeowners, photographs of what is actually failing, and a written price before any work starts. Speak to a roofer rather than a call centre.